Riverside Doctors’ Hospital Williamsburg, recipient of the Lantern Award for excellence in emergency services.
Riverside Doctors’ Hospital Williamsburg has been honored with the Lantern Award from the Emergency Nurses Association for its exceptional emergency care. This prestigious award highlights the hospital’s commitment to safety, quality patient outcomes, and a supportive work environment. RDHW is the second hospital in the Riverside Health network to receive this award, showcasing leadership in emergency services and a focus on patient-centered care, strengthened by teamwork among its Emergency Department staff.
Williamsburg – Riverside Doctors’ Hospital Williamsburg (RDHW) has received the prestigious Lantern Award from the Emergency Nurses Association (ENA), recognizing the facility for its excellence in emergency care. This national honor spotlights emergency departments that exhibit a strong dedication to safety, quality patient outcomes, and a supportive work environment.
RDHW has now become the second acute care hospital within the Riverside Health network to achieve this esteemed recognition. The first was Riverside Regional Medical Center, which received the same award in 2024. The Lantern Award serves as a three-year distinction, symbolizing a hospital’s unwavering commitment to enhancing safety, quality, and overall patient satisfaction.
In order to qualify for the Lantern Award, hospitals must demonstrate excellence across five core areas: leadership in practice, leadership in operations, education, advocacy, and research. RDHW has showcased a strong commitment to these criteria through the efforts of its Emergency Department team, which consistently delivers exceptional care even in challenging situations. The team plays a critical role in providing comfort to families and making pivotal decisions during high-stress scenarios.
Jennifer Barthlome, the Chief Nursing Officer at RDHW, remarked that this award reflects the hard work, expertise, and compassion of the Emergency Department team, who have worked tirelessly to provide outstanding care. The teamwork and shared governance culture at RDHW promotes continuous improvement in patient care, according to Craig Beck, the Director of the Emergency Department.
Furthermore, the hospital has built a robust culture of collaboration and resilience, focusing on patient-centered care. This culture extends to the broader commitment RDHW has to its community by acting as a reliable healthcare partner while emphasizing compassionate care.
As part of its dedication to comprehensive emergency services, RDHW offers full-service emergency care for various medical emergencies, including heart attacks, strokes, and trauma. The hospital is recognized as a certified Primary Stroke Center and has also received a Level 3 Geriatric Emergency Department Accreditation, indicating its specialization in providing care for older adults.
In addition to its emergency services, RDHW has introduced an innovative feature for patient care: self-service meal ordering. Utilizing the CBORD Patient app, patients can now have a hand in their meal selections, which can cater to dietary restrictions. This application not only allows patients and their families to order food but also educates them about the importance of diet in promoting well-being. Patients can download the CBORD app for free and start utilizing it for meal orders as of August 17th.
Riverside Doctors’ Hospital Williamsburg is committed to its mission of providing care as if for one’s own loved ones and extends its services beyond the hospital with multiple community programs designed to support well-being. This ethos runs through every aspect of care at RDHW, underscoring its position as a pivotal healthcare resource for the Williamsburg community.
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